Terms of service

Last Updated: July 27, 2026

Welcome to Kunjuan. These Terms of Service ("Terms") govern your access to and use of kunjuan.shop, including all products, services, content, and features available through our website.

By accessing or using this website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this website.

1. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years of age, or you are using this website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide is accurate, complete, and up to date.
You will use this website only for lawful purposes.

Kunjuan reserves the right to refuse service, suspend user accounts, or cancel orders if these requirements are not met.

2. Products and Product Information

Kunjuan offers jewelry and related accessories through this website.

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. However:

Product images are provided for reference and may vary slightly due to lighting, photography, or display settings.
Product dimensions and weights are approximate unless otherwise stated.
Minor variations in handcrafted or decorative products are considered normal and do not constitute defects.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

3. Pricing

Unless otherwise stated, all prices displayed on this website are in United States Dollars (USD).

Prices are subject to change without prior notice.

Applicable taxes and shipping fees, if any, will be calculated and displayed during checkout before payment is completed.

4. Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Suspected fraudulent activity
Pricing or inventory errors
Payment authorization failure
Violation of these Terms
Orders that cannot be fulfilled

If payment has already been collected for a canceled order, the amount paid will be refunded to the original payment method.

5. Payment

We accept secure payments through authorized third-party payment providers available during checkout.

Available payment methods may include:

Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay

Payment information is processed securely by the applicable payment provider.

Kunjuan does not store complete payment card information.

6. Shipping

Shipping is governed by our separate Shipping Policy.

Currently:

We ship within the United States.
Orders are generally processed within 1–3 business days.
Standard delivery typically takes 3–7 business days.
Estimated total delivery time is 4–10 business days.

Delivery estimates are provided for reference only and may vary due to factors beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

In summary:

Return requests must be submitted within 30 days after delivery.
Returned products must be unused and in their original condition.
Approved refunds are generally processed within 3–5 business days after returned items have been received and inspected.
Refunds will be issued to the original payment method used for the purchase.

Please refer to our Return & Refund Policy for complete details.

8. Promotions and Discounts

From time to time, Kunjuan may offer promotional discounts or special offers.

Unless otherwise stated:

Promotions may not be combined with other offers.
Promotional discounts have no cash value.
Promotional codes expire on the stated expiration date.
We reserve the right to modify or discontinue promotions without prior notice.

9. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product photographs
Product descriptions
Graphics
Icons
Videos
Text
Website design
Source code

is owned by Kunjuan or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, transmit, or commercially exploit any content without prior written permission.

10. Acceptable Use

By using this website, you agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the operation or security of the website.
Misrepresent your identity.
Violate any applicable laws or regulations.

Violation of these Terms may result in suspension or termination of access to the website.

11. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

These third-party websites operate independently and have their own terms and privacy policies. Kunjuan does not control and is not responsible for:

The content of third-party websites
Privacy or security practices
Website availability
Products or services offered by third parties

Accessing third-party websites is at your own discretion and risk.

12. Disclaimer

This website and all products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by applicable law, Kunjuan disclaims all warranties, whether express or implied, including but not limited to warranties of:

Merchantability
Fitness for a particular purpose
Non-infringement

While we make reasonable efforts to maintain the accuracy and availability of our website, we do not guarantee uninterrupted, error-free, or continuous operation.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Kunjuan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

Your use of this website
Inability to access or use this website
Delays in processing or shipping orders
Loss of data
Business interruption
Events beyond our reasonable control

Where permitted by law, our total liability for any claim relating to an order shall not exceed the amount actually paid for that order.

14. Indemnification

You agree to defend, indemnify, and hold harmless Kunjuan, its affiliates, employees, officers, service providers, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

Your violation of these Terms
Your misuse of the website
Your violation of applicable laws or regulations
Your infringement of the rights of any third party

15. Force Majeure

Kunjuan shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
Government actions
Labor disputes
Transportation interruptions
Internet or communication failures
Public health emergencies
Supply chain disruptions

Where practical, we will make reasonable efforts to keep customers informed of significant delays.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law principles.

17. Dispute Resolution

If a dispute arises regarding these Terms or your use of this website, both parties agree to first attempt to resolve the matter through good-faith communication.

If the dispute cannot be resolved informally, it may be submitted to the appropriate state or federal courts located in the State of Alabama, United States, unless otherwise required by applicable law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

19. Changes to These Terms

Kunjuan may update or modify these Terms from time to time.

Any revisions will become effective upon publication on this page. The "Last Updated" date at the top of this page will indicate when the latest changes became effective.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.